Right of withdrawal

The consumer has the right to withdraw from the contract within 14 calendar days without giving any reason. This is only valid if the bicycle or goods are in UNUSED STATE.
 
The period during which the right of withdrawal exists commences on .............................. (to be filled in by the trader before the form is provided to the consumer).
 
If the consumer has not received this form, the withdrawal period will start at the moment the consumer has received this form, after which he will in all cases have expired after one year and 14 calendar days.
 
If the consumer has not received all the required information, the withdrawal period starts when the consumer has that complete information, after which he has in all cases expired after 3 months and 14 calendar days.
 
In order to exercise the right of withdrawal, the consumer sends the trader a notification on a durable medium (for example by mail or e-mail) using the name and address below. The consumer can use the form, but is not obliged to do so.
 
A consumer who exercises the right of withdrawal can not be charged.
 
In addition to the right of withdrawal, there may be consumer rights under national contract law (eg termination of contract if certain information was not provided).
 
Prohibition of advance payments
 
During the withdrawal period, any form of prepayment is forbidden by the consumer. This prohibition concerns any form of compensation, such as making a down payment, providing guarantees, reserving money on an account, express debit, and the like.
 
In addition to payments to the trader, payments to third parties also fall under this prohibition.
 
 
Notification of withdrawal
 
 
To .......................................................................................................
................................................................... (name and address of the trader) (*):
I / We (**) hereby give / indicate that I / we (**) revoke the agreement.
Date of conclusion of the agreement (*): .................................................................. ..
Sub (s) of consumer (s) (***): ..........................................................
.............................................................................................................
Address (es) of the consumer (s) (***):
.............................................................................................................
.............................................................................................................
Signature (s) of the consumer (s) (only if notified on paper) (***):
 
 
Date (***):
 
(*) To be completed by the trader before submitting the form to the consumer (**) Deleted where necessary (***) To be completed by the consumer (s) when using this form for the cancellation of the contract
 
 
Confirmation of the receipt of information:
 
Signature of the consumer:

Delivery parts: within 2 working days the parts leave our warehouse.
Delivery bikes: within 5 to 8 working days and are always sent to a CKT dealer of your choice if you order from inside Belgium. Individuals outside of Belgium will receive their order directly from CKT Europe at the address of their choice. If there are special requests or extreme pressures, this period may become longer. If this occurs, you will be informed as soon as possible.

The prices in our webshop may differ from the prices at our CKT Dealers.

Article 1: General provisions

The webshop of CKT Europe, an online racing bike and parts shop with registered office at 3545 Zelem, Meldertsestraat 8, building 4014. offers customers the possibility to buy racing bikes and parts online.
These General Terms and Conditions apply to all articles from the online assortment and every purchase that the customer places online with CKT Europe.

The customer accepts that these Terms and Conditions will only apply to the exclusion of his own general or specific (purchase) conditions, even if they stipulate that they are the only ones that apply.

Every user who wishes to make a purchase confirms that he / she is authorized to act. Any person who has been declared incompetent under the provisions of article 1123 and following of the Civil Code may under no circumstances make purchases on the Site. Consultation of the Site and the services offered there fall under the authority of the legal representative.
That legal representative must comply with these provisions.

Article 2: Price

All mentioned prices are always inclusive of VAT and all other taxes that are required by the customer. If transport, reservation or administrative costs are charged, this will be mentioned separately.
The indication of price only refers to the articles as described verbatim. The accompanying photo is decorative and can contain elements or items that are not included in the price.

Article 3: Offer

Every offer is only open to customers who live in the European Union.

Despite the fact that the catalog and website are compiled with the utmost care, it is still possible that the information provided is incomplete, contains material errors or is not up-to-date.

If you have specific questions about sizes, color, availability, delivery time or delivery method, please contact us via info@ckt-europe.com or via +32 13 55 54 50.
CKT Europe is only bound to an obligation of means with regard to the correctness, topicality or completeness of the information provided. CKT Europe is in no way liable in the event of material errors, typesetting or printing errors.

Offers are without engagement, unless otherwise stated in the offer.

Upon acceptance of a non-binding offer by the buyer, CKT Europe reserves the right to revoke or deviate from the offer within the period of 3 working days after receipt of that acceptance.

Verbal promises are only binding on CKT Europe after these have been explicitly confirmed in writing.

Offers from CKT Europe do not automatically apply to repeat orders.

CKT Europe can not be held to its offer if the customer should have understood that the offer, or any part thereof, contained an obvious mistake or error.

Under the rules of distance selling CKT Europe will execute orders at least within 30 days. If this is not possible (because the order is not in stock or no longer available), or there is a delay for other reasons, or an order can not or only partially be executed, then the consumer will receive within 1 month after placing the order. message and in that case he has the right to cancel the order without costs and notice of default.

The delivery obligation of CKT Europe will, subject to proof to the contrary, be met as soon as the goods delivered by CKT Europe have been offered to the customer once. In the case of home delivery, the report of the carrier, which implies the refusal of acceptance, serves as full proof of the delivery offer.

All terms mentioned on the website are indicative. No rights can therefore be derived from the terms mentioned.

The offer always applies as long as the stock lasts and is subject to the topicality of the stock. After verification of the stock and the possibility of delivery, the customer receives an explicit confirmation of his order in case the relevant articles are still in stock.

CKT Europe is entitled - without stating reasons - to refuse orders, to adjust delivery times, to split deliveries or to attach other conditions to delivery.

Online orders can be refused if the product is no longer available. The customer will be informed by e-mail.

Article 4: Online purchases

The customer has the possibility to purchase the articles from the assortment online.

The purchase is made at the moment the customer has entered his order by clicking on the `order button`. Afterwards, the customer receives a confirmation email from CKT Europe insofar as the order can be accepted (see Article 3). The items are always delivered to a CKT dealer that the customer chooses.

The customer has the choice between the following payment methods:
- via credit card
- via bank card
- by transfer

Article 5: Reservation of ownership

The delivered items remain the exclusive property of CKT Europe until the moment of full payment by the customer.
The risk of loss or damage, however, passes to the customer from the delivery. The customer undertakes, if necessary, to instruct third parties to CKT Europe`s retention of title, for example to anyone who seizes the items that have not yet been paid for.

Article 6: Warranty

CKT Europe guarantees that the products delivered by it meet the requirements of usability, reliability and lifespan as reasonably intended by the parties to the purchase agreement, and is therefore responsible for the factory guarantee of the product delivered to you. We always give a 3-year manufacturer`s warranty on the frames.

The guarantee period of CKT Europe corresponds to the manufacturer`s warranty period. CKT Europe is never responsible for the ultimate suitability of the goods for each individual application by the customer, nor for any advice regarding the use or application of the goods.

The customer is obliged to check the delivered goods immediately upon receipt at the dealer. If it appears that the delivered item is wrong, inadequate or incomplete, then the customer (before proceeding to return to CKT Europe) must immediately report these defects in writing to CKT Europe. Any defects or incorrectly delivered goods must and can be reported to CKT Europe in writing no later than 2 months after delivery. Return of the goods must take place in the original packaging (including accessories and accompanying documentation) and in new condition. Commissioning after detection of failure, damage arising after detection of failure, encumbrance and / or resale after detection of defect, does this right to complain and return completely invalid.

If complaints from the customer are found to be well-founded by CKT Europe, CKT Europe will at its option either replace the delivered goods free of charge or make a written arrangement regarding the compensation with the buyer.
Any liability of CKT Europe for any other form of damage is excluded, including additional compensation in any form whatsoever, compensation for indirect damage or consequential loss or damage due to lost profits.

Article 7: Withdrawal term

The provisions of this article only apply to customers who purchase articles online in their capacity as consumers.

The consumer has the right to inform the company that he renounces the purchase, without payment of a fine and without giving any reason within 14 days from the day following the delivery of the product.

Customers wishing to make use of the right of withdrawal must contact the CKT dealer within 14 days of delivery and return the goods to the CKT Dealer at their expense within 20 days from the delivery of the goods. picked up his goods. The direct costs for the return to the CKT Dealer by the consumer are fully borne by the consumer, unless the consumer can demonstrate that the delivered product would not be in accordance with the description of the offer.

Only items that are in the original, unused and undamaged condition, together with all accessories, instructions for use and invoice or proof of purchase can be returned.

Will not be repossessed under any circumstances:
- goods that were manufactured according to the wishes of the consumer or personalized for him
- wrongly used, dirty, damaged or incomplete items

If you accept a damaged package, we can no longer regard this as transport damage.

Article 8: Privacy

The seller reserves the right to collect data from the user for internal use only, this directly via the collection of the data provided by the user at the time of the order and indirectly (eg via the use of cookies). short datastrings are on the computer of the user of the site that allows the vendor to optimally tune the content and the layout of the site to its user).

In accordance with the law of 8 December 1992 for the protection of privacy concerning personal data, the user has the right at all times to view, change, correct and delete these data if they no longer wish to receive information about our activities. For this they can contact the customer service of the seller in writing. The customer is responsible for guaranteeing the confidentiality of his login details and password.

CKT Europe keeps online (anonymous) visitor statistics to see which pages of the website are visited to which extent. If you have questions about this privacy statement, you can contact us at info@ckt-europe.com.

Article 9: Adverse validity - non-renunciation

If any provision of these terms and conditions is declared invalid, unlawful or void, this will in no way affect the validity, legality and applicability of the other provisions.

Failure at any time by CKT Europe to enforce any of the rights listed in these terms and conditions, or any right to exercise them, shall never be regarded as a waiver of such provision and shall never affect the validity of such rights.

Article 10: Customer service

Customer service can be reached during office hours on telephone number 031 55 54 50, by e-mail at info@ckt-europe.be or by post at the following address: Meldertsestraat 8, building 4014, 3545 Zelem.

We will contact you as soon as possible!

Article 11: Change of conditions

These Terms and Conditions are supplemented by other conditions that are explicitly referred to and the general sales conditions of CKT Europe. In case of contradiction, these conditions prevail.

CKT Europe can change these terms and conditions without further notice. Every purchase after the change implies an acceptance by the customer of these new conditions.

Article 12: Proof

The customer accepts that electronic communications and backups can serve as proof.

Article 13: Applicable law - Competent court

Belgian law applies, with the exception of the provisions of private international law with regard to applicable law and with the Rome-I regulation on international purchase agreements concerning movable property. In case of disputes, only the courts in Hasselt are competent.

Article 14: General provisions

This site is intended to make general information available to the user about the activities of the seller.

The seller only has an obligation of best effort with regard to access to the site, the ordering process, the delivery or the other services.

CKT Europe makes every effort to ensure that the site is accessible to a normal number of users at any time. However, the seller has the right at any time to suspend or discontinue the site in whole or in part for maintenance, updating or for any other reason, even without prior warning.

CKT Europe can not be held liable for nuisance or damage caused by the use of the Internet, in particular by a breakdown of the system, the penetration of outsiders or of a virus, nor for any information placed on or processed by third parties or by any means. fact that is considered as force majeure by the courts. CKT Europe is in no way liable for any indirect damage.

CKT Europe is not liable if the delivery period is exceeded due to the transporter, nor in the event of loss of the articles or in the event of a strike.

Article 15: Intellectual property

All parts of the site of CKT Europe, both the visual elements and the sound elements, including the technology used for that purpose, are protected by copyright, trademarks or licenses or, more generally, by the intellectual property law. They are the exclusive property of CKT Europe.

Without prejudice to the law of 30 June 1994 concerning copyright and neighboring rights, reproduction, distribution, sale, distribution, publication, adaptations, translations, adaptations and use for commercial purposes of all or part of this site is prohibited, except with prior and written permission from CKT Europe.values ​​always change without further notice. Every purchase after the change implies an acceptance by the customer of these new conditions.

Article 12: Proof

The customer accepts that electronic communications and backups can serve as proof.

Article 13: Applicable law - Competent court

Belgian law applies, with the exception of the provisions of private international law with regard to applicable law and with the Rome-I regulation on international purchase agreements concerning movable property. In case of disputes, only the courts in Hasselt are competent.

Article 14: General provisions

This site is intended to make general information available to the user about the activities of the seller.

The seller only has an obligation of best effort with regard to access to the site, the ordering process, the delivery or the other services.

CKT Europe makes every effort to ensure that the site is accessible to a normal number of users at any time. However, the seller has the right at any time to suspend or discontinue the site in whole or in part for maintenance, updating or for any other reason, even without prior warning.

CKT Europe can not be held liable for nuisance or damage caused by the use of the Internet, in particular by a breakdown of the system, the penetration of outsiders or of a virus, nor for any information placed on or processed by third parties or by any means. fact that is considered as force majeure by the courts. CKT Europe is in no way liable for any indirect damage.

CKT Europe is not liable if the delivery period is exceeded due to the transporter, nor in the event of loss of the articles or in the event of a strike.

Article 15: Intellectual property

All parts of the site of CKT Europe, both the visual elements and the sound elements, including the technology used for that purpose, are protected by copyright, trademarks or licenses or, more generally, by the intellectual property law. They are the exclusive property of CKT Europe.

Without prejudice to the law of 30 June 1994 concerning copyright and neighboring rights, reproduction, distribution, sale, distribution, publication, adaptations, translations, adaptations and use for commercial purposes of all or part of this site is prohibited, except with prior and written permission from CKT Europe.



(Download the Terms and Conditions as a PDF document.)
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